TRC products can be returned within 14 days of their delivery date, unless included in our Non-Returnable Products list.
Returns must be initiated by emailing firstname.lastname@example.org. Please include the date of purchase and reason for return.
The Roof Crop will refund the original purchase price and cover return shipping costs. However, original shipping fees and taxes are unable to be refunded at this time.
Refunds will be made to the credit card used to make the purchase. If cash was used to make the purchase, TRC will issue gift card credit. If a gift card was used to make the purchase, TRC will issue a gift card credit.
Unless unused and still in their sealed original packaging, The Roof Crop is not able to accept returns of single-use products. This includes bath bombs, shower steamers, and tea samplers.
Fresh farm and floral product cannot be returned. If you have concerns about the product you received, please contact email@example.com and we will work with you to correct the issue.
This policy is in effect as of 5/21/2022.